Mike Monteiro

Design Director

Mike Monteiro

Design Director

Mike brings more than a decade of experience creating outstanding visual and interactive design. He has served as lead visual designer for ReliefWeb, Six Apart, Corporation for Public Broadcasting, and for the Glaucoma Research Foundation. He excels in creating visual interface systems to aid navigation and clarify complex content. He’s also funny.

Mike founded Mule Design in 2001 along with Erika Hall.

Mike received his BA in Fine Art from the Tyler School of Art at Temple University, and his MFA in Graphic Design from University of Texas, Austin.

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Erika Hall

Director of Strategy

Erika Hall

Director of Strategy

Erika, a founding partner, has been working in Web design and development since 1995. She directs the research, information architecture, and content strategy practices at Mule.

Erika speaks and writes frequently about the importance of natural language in interface design.

She received her BA in Philosophy from Dartmouth College.

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David McCreath

Lead Developer  

David McCreath

Lead Developer  

David has worked on the web since 1994, pre-dating even Netscape 1.0. In that time he has been a designer, a developer, a programmer, a project manager, and a creative director. His single purpose with every job is to make the web a little more usable and to make it better for the user, and believes the path to this enlightenment is standards-compliant code and semantically sound pages. His understanding of the entire development process helps him bridge gaps between disciplines often found in web development teams.

David received his BFA in Studio Art from the University of Texas, Austin.

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Shawna Seth

Project Manager  

Shawna Seth

Project Manager  

Shawna came to Mule from SolutionSet where she was a project manager for brand, design, and technology projects. While with SolutionSet, she co-led a year-long rebrand and global marketing campaign for Duke University’s Fuqua School of Business, steered design & development for the online community at Kaboose.com, and managed multi-focus engagements for a wide variety of clients. Prior to entering the world of project management, Shawna worked for public relations firm the Horn Group on media and analyst relations for enterprise technology companies including Novell and Motorola Good Technology Group.

Shawna earned her BA in Sociology with a focus in media studies from Vassar College.

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Rupert

Chug

Rupert

Chug

Prior to joining us in 2009, Rupert was running stray in a field near Merced. He is responsible for maintaining a productive, creative office environment and fostering collaboration. Rupert thrives on finding solutions to challenging interpersonal situations and chicken.




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Katie Gillum

Research & Relationships

Katie Gillum

Research & Relationships

Katie came to our company after working in Ireland as an educational and advocacy media producer and educator. Partnering with Dublin Apple Regional Training Centre and other local education groups, she gave talks, produced curricula, and lead workshops and courses about digital storytelling and creativity and utilizing digital and social media for non-profit and advocacy work. She has conducted social and health research in a variety of contexts and thrives on understanding the systems that shape and guide human behavior. In addition to her work with us, Katie continues her work as a director and producer of digital video and audio projects with small nonprofits and local artists.

Katie has a BA in Anthropological Sciences with a minor in Creative Writing from Stanford University and a MA in Visual Anthropology-Ethnographic Documentary Film from University of Manchester.

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Nicole Jones

Content Strategist

Nicole Jones

Content Strategist

Nicole is passionate about design and effective communication. Before joining Mule, she worked at Apple as a writer/editor for over four years. She believes all issues are solvable, loves making great things, and enjoys working in a collaborative environment. Her understanding of people’s needs and technology allows her to balance forward thinking with tactical execution.

Nicole earned her BA in English from the University of Texas, Austin.

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Nila Salinas

Crowd Control

Nila Salinas

Crowd Control

Nila joined Mule having worked in administration and customer relations in academic and veterinary fields. Her innate sense of calm and attention to detail allow her to organize efficiently in any situation and establish clear and effective lines of communication. She thrives in an environment where creativity and a user centered approach are paramount.

Nila graduated with a BA in Japanese Studies with a minor in History from University of the Pacific.

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Paula Chang

Senior Designer

Paula Chang

Senior Designer

Growing up in Silicon Valley fueled Paula’s passion for technology, and her insatiable curiosity fuels her creativity. She enjoys handcrafting pixels into beautiful websites and helping clients build confident brands. She believes that good web design is more than just pictures and colors; it’s about solving problems in new ways, helping others find their voice, and making complex systems easier to understand.

Before joining Mule, she was a visual designer at SolutionSet, where she was the lead designer for Stanford Alumni, SourceForge, AliasDesign (Autodesk), and Stuart Foundation. She is excited to be both a designer and developer at Mule, which allows her to discover different ways to communicate ideas.

Paula graduated from San José State University with a BFA in Graphic Design and a minor in Humanities.

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Who We Are

We are listeners, questioners, and collaborative problem-solvers. We are passionate advocates for your audience. We are smart, experienced, and polished. We are designers who get things done.

Why We’re Here

We’re out to build a company that succeeds by creating excellent experiences on behalf of good people. As designers, we ask not only how best to solve a problem, but why. We want our work to make a positive difference in the world. And we want to have a good time doing it, too.

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